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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Zunker

July 2, 2026

1  out of  5
rating by Ryan Zunker
"Sends out an incredible amount of spam mail with nothing on it indicating it can be thrown away immediately, distrustful practice."
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Hannah Fandrich

June 28, 2026

5  out of  5
rating by Hannah Fandrich
"One of the best in the biz!!! Love working with Kayleen & her team!"
We responded:
"Thanks so much, Hannah! It's been great working with you, as well! "
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Zachariah Cuppy

June 26, 2026

5  out of  5
rating by Zachariah Cuppy
"Kayleen was so helpful getting us situated and policies transferred over during our cross-country move, and the chaos involved with that. Wonderful to work with!"
We responded:
"Thank you, Zach! I'm so glad we could get everything taken care of. Hope you are getting settled and enjoy the MN Summer! Always here for you and your family. "
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Valerie Felsch

June 24, 2026

5  out of  5
rating by Valerie Felsch
"Service from Kayleen’s team is too notch!"
We responded:
"Thank you for your review, Valerie! We are so glad to hear you are happy with our service!"
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Badger Tuners

June 18, 2026

5  out of  5
rating by Badger Tuners
"Great service and with a smile!"
We responded:
"Thank you so much for your kind review! We’re happy you had a great experience and felt welcomed with a smile. "
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Sonja Felsch

June 12, 2026

5  out of  5
rating by Sonja Felsch
"Zoe did a great job walking me through options for coverages for my insurance. 10/10 recommend!"
We responded:
"Thank you, Sonja! So glad to hear that Zoe was able to help you and walk you through your coverage options! "
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jessica deer

June 11, 2026

5  out of  5
rating by jessica deer
"Kayleen is trustworthy, and genuinely cares about helping others. She goes above and beyond in everything she does, and I highly recommend her! She won't stop at just good, she'll go beyond your expectations and prove that she's worth your time."
We responded:
"Thank you for the kinds words, Jessica! We are always here to help and support our customers with what they need! "
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Hans Vroege

June 11, 2026

5  out of  5
rating by Hans Vroege
"Kay is the best. She got me a great deal on my boat. I got a new pole when it broke. I will always remember how helpful and friendly she has been."
We responded:
"Thanks, Hans. So glad we could help!"
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Chris Farniok

June 11, 2026

5  out of  5
rating by Chris Farniok
"I would highly recommend Kaylee’s and her team! Very friendly, easy to talk too and very helpful!"
We responded:
"Thank you for your recommendation and support, Chris! We appreciate the kind words!"
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abby corbesia

June 11, 2026

5  out of  5
rating by abby corbesia
"Kayleen and her team are friendly and helpful! They are quick to respond and very knowledgeable! Call them today!"
We responded:
"Thank you for your recommendation, Abby! "
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Kim Deer

June 9, 2026

5  out of  5
rating by Kim Deer
"If you're looking for a local State Farm insurance agent in Waconia or anywhere in the West Metro area, I highly recommend Kayleen Lahoud State Farm. It's refreshing to work with an insurance agency that is professional, trustworthy, and focused on building long-term relationships with their clients."
We responded:
"Thank you, Kim! Your support means a lot to us. We look forward to continuing to serve your insurance needs!"
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Emily Schneider

June 9, 2026

5  out of  5
rating by Emily Schneider
"I cannot say enough good things about Kayleen! She's incredibly responsive and does everything possible to get you the best coverage with the best price possible. She literally cut my premium in half for auto insurance and saved me over $800/year on my homeowners insurance while getting me more coverage for both. On top of that, she genuinely cares about you as a person, not just as a customer."
We responded:
"Thank you, Emily, for sharing your experience! It's great to hear that we were able to help lower your rates and provide the best coverage for you. We appreciate your kind words and recommendation!"
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Nicole

June 9, 2026

5  out of  5
rating by Nicole
"I highly recommend Kayleen at State Farm! She has been incredibly helpful with both my business and personal insurance needs. No matter what questions I have or what assistance I need, she’s always available, responsive, and knowledgeable. Her customer service is outstanding, and she truly goes above and beyond for her clients."
We responded:
"Thank you so much for the recommendation and such kind words, Nicole!. We are always happy to help and enjoy doing business with you! "
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Melanie Johnson

June 9, 2026

5  out of  5
rating by Melanie Johnson
"Kayleen and her staff are kind, welcoming and thorough. I feel reassured that my insurance needs are met and I trust them to take care of me and my family. I highly recommend their team and have been sharing their StateFarm resources with as many friends and colleagues as possible!"
We responded:
"Thank you so much, Melanie! It was great meeting you in office, and we are always here whenever you need us! "
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Dan Ratcliff

June 9, 2026

5  out of  5
rating by Dan Ratcliff
"Lindsey did a great job of following up with myself and vendors to ensure warranty glasswork issues were addressed."
We responded:
"Thank you for your feedback, Dan! Happy to help anytime! "
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Rick sorenson

June 4, 2026

1  out of  5
rating by Rick sorenson
"I could tell a long story but I am filing a formal complaint. There are better and more professional agents out there."
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Monica Pigman

June 2, 2026

5  out of  5
rating by Monica Pigman
"Very helpful at getting us what we needed!"
We responded:
"Thank you, Monica! So happy to help! "
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Ashley Roemhildt

May 4, 2026

5  out of  5
rating by Ashley Roemhildt
"Kayleen and her team are incredible! If you’re looking for a knowledgeable, kind, and energetic insurance team, they’re it. Kayleen, Ellen, Erin, and Lindsey are thorough, genuinely care, and go above and beyond to find the right coverage for your needs. Highly recommend!"
We responded:
"Thank you, Ashley. We appreciate the recommendation. It's been great working with you and looking forward to seeing you around! "
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Madison hubka

April 30, 2026

5  out of  5
rating by Madison hubka
"Great experience working with Kayleen. Would highly recommend!"
We responded:
"Thanks, Madison! We appreciate it. "
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Grace Williams

April 24, 2026

5  out of  5
rating by Grace Williams
"Insurance is hard to understand. Lol. But Kayleen has always explained things clearly and helped me understand the value of products and services offered by State Farm. I always feel taken care of and the feeling of knowing what I’m doing when it comes to insurance. Thank you, Kayleen! Would absolutely recommend to get your insurance with Kayleen!"
We responded:
"Thank you for the sweet words, Grace! Happy that we can make sure you understand your policies. We appreciate your recommendation! "
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Hannah Lardy

April 4, 2026

5  out of  5
rating by Hannah Lardy
"Kayleen is amazing to work with! She always takes the time to explain everything so you understand and ensures you are getting the best deal. It is so easy to get ahold of her for any little thing. I would highly recommend Kayleen and her team for your needs!"
We responded:
"Thank you so much, Hannah! It's been such a pleasure to work with you and your family. Greatly appreciate your trust and support!"
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Chad Bijou

March 31, 2026

5  out of  5
rating by Chad Bijou
"Had my first interaction with the new State Farm agent Kayleen Lahoud that took over for Jeff Born in Waconia, Kayleen and her staff are super friendly and very welcoming! Thanks for all your help!"
We responded:
"Thanks, Chad. Great meeting you!"
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I Landers

March 31, 2026

5  out of  5
rating by I Landers
"Working with them was such an effortless and enjoyable experience. From the very beginning, they were responsive, professional, and attentive to every detail."
We responded:
"Thank you for the kind words, Ian. "
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Allie Hubbard

March 31, 2026

5  out of  5
rating by Allie Hubbard
"The very best agency to work with! Super helpful and understanding, made me feel so supported! Thank you!!"
We responded:
"Thank you, Allie! So happy we could help you! "
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Maleah Meyer

March 31, 2026

5  out of  5
rating by Maleah Meyer
"I can’t recommend Kayleen enough! She is truly the best and is super helpful and understanding. This is the very best agency to work with!"
We responded:
"Thank you for the sweet words, Maleah! We appreciate the recommendation. "