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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gavin Goihl

October 1, 2026

5  out of  5
rating by Gavin Goihl
"I had a great experience with this insurance company. The team was friendly, professional, and made everything easy to understand. They were quick to answer my questions and helped me feel confident about my coverage. I really appreciated the customer service and would definitely recommend them to others!"
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Joey Nevermann

September 29, 2026

5  out of  5
rating by Joey Nevermann
"Kayleen and her team were so helpful! They are amazing communicators and always knew the answer to any questions!"
We responded:
"Thanks so much for your feedback! We appreciate you!"
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Julia Christine

September 25, 2026

5  out of  5
rating by Julia Christine
"Love Kayleen and her team!!"
We responded:
"Thank you, Julia! "
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Cindy Walberg

September 24, 2026

5  out of  5
rating by Cindy Walberg
"Kayleen’s agency was wonderful to work with when we transitioned from another State Farm agency. Zoë helped make the process very easy!"
We responded:
"Thanks so much, Cindy! Greatly appreciate working with you!"
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Eric Walberg

September 23, 2026

5  out of  5
rating by Eric Walberg
"Kayleen has exceptional staff working for her when questions arise they are able to answer and get issues resolved quickly. During my transfer from another zoë assisted and everything went smoothly When I was moving my insurance I came across their information and I am glad I did."
We responded:
"Thank you for the review, Eric! Very glad to hear that Zoe was able to get everything taken care of for you. Were here whenever you need us!"
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Eric Felsch

September 23, 2026

5  out of  5
rating by Eric Felsch
"Great people. Great agency."
We responded:
"Thanks so much for your feedback! Greatly appreciated!"
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jamie lanoue

September 15, 2026

5  out of  5
rating by jamie lanoue
"Great experience! Highly recommend!"
We responded:
"Thanks for the review, Jamie!"
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Nicole Rogne

September 3, 2026

5  out of  5
rating by Nicole Rogne
"She did an amazing job with all the questions that I had. She got back to me with everything I needed in the matter an hour. Awesome Customer Service."
We responded:
"Thanks so much, Nicole! Greatly appreciate you."
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Rana Opsahl

August 31, 2026

5  out of  5
rating by Rana Opsahl
"Kayleen is amazing - highly recommend!!!"
We responded:
"Thanks so much, Rana!"
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Kiana L

August 27, 2026

5  out of  5
rating by Kiana L
"I had inquired about a new auto insurance policy and had been helped by Zoe & Kayleen in a matter of minutes! They were attentive & helpful in the best ways possible."
We responded:
"Thank you for the kind review! We're happy to be here for you."
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Freshwater Landscaping

August 27, 2026

5  out of  5
rating by Freshwater Landscaping
"Best Workers Compensation Insurance in Waconia"
We responded:
"Thanks so much! Happy to help get things set up for your business!"
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Taylor Anderson

August 25, 2026

5  out of  5
rating by Taylor Anderson
"Kayleen is super fair and very transparent!! I highly recommend her and her team!"
We responded:
"Thanks, Taylor! So glad we've been able to make things easy for you! Always here to support you and the family. "
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Hannah Lardy

August 25, 2026

5  out of  5
rating by Hannah Lardy
"Kayleen is amazing to work with! She always takes the time to explain everything so you understand and ensures you are getting the best deal. It is so easy to get ahold of her for any little thing. I would highly recommend Kayleen and her team for your needs!"
We responded:
"Thank you so much, Hannah! It's been such a pleasure to work with you and your family. Greatly appreciate your trust and support!"
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Jordan Schiell

August 25, 2026

5  out of  5
rating by Jordan Schiell
"Kayleen is very helpful and is always ensuring to provide everything you may need. We appreciate her time and care when working with her."
We responded:
"Thank you so much, Jordan! Will always be here for you guys! "
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Sarah Redding

August 25, 2026

5  out of  5
rating by Sarah Redding
"Kayleen is extremely knowledgeable and easy to work with! She explained everything to me in a way that I could understand and made the process of finding insurance practically stress free! 10/10 would recommend her to anyone."
We responded:
"Thank you, Sarah! Very happy to help, and looking forward to working together for many years to come!"
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Blane Walberg

August 14, 2026

5  out of  5
rating by Blane Walberg
"I would highly recommend State Farm with Kayleen Lahoud for your insurance needs. Zoë is very knowledgeable and is very helpful when explaining insurance topics."
We responded:
"Thank you for the kind words, Blane! Very glad Zoe has been able to help you through all of your insurance needs. We're here for you anytime you need! "
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bella taylor

August 2, 2026

5  out of  5
rating by bella taylor
"Great staff!!!"
We responded:
"We appreciate it, Bella!"
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Brad Bock

July 31, 2026

5  out of  5
rating by Brad Bock
"Kayleen and her team are knowledgeable and very eager to help get all my questions answered and insurance needs taken care of!!!!"
We responded:
"Thanks so much, Brad! It's been great working with your family! Always here to make sure you're well taken care of."
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Caroline Lahoud

July 30, 2026

5  out of  5
rating by Caroline Lahoud
"Kayleen Lahoud State Farm, in Waconia Minnesota is fabulous! I cannot express enough! Friendly, knowledgeable, professional and always quick to help with auto, home and life insurance. I highly recommend this person for all of your insurance needs. If you are even remotely considering shopping for or looking into your insurance needs, I highly recommend this business. Friendly and professional. This is truly a fantastic person to do business with."
We responded:
"Thank you so much for the kinds words and review! We appreciate your business and look forward to working together for many years to come!"
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Donald

July 30, 2026

5  out of  5
rating by Donald
"Kayleen made it very easy to switch to State Farm. She took the time to review my current coverage and gave me direct feedback on what I did and did not need. No upselling and no pressure, just an honest assessment of the right coverage for me and my family. Then she came through with fantastic rates for that coverage! Peace of mind at a great price!!"
We responded:
"Thanks so much, Donnie! Very happy to we were able to get you taken care of, and appreciate your trust in us. We'll be here for you and your family for many years to come. "
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Billy Wiberg

July 10, 2026

5  out of  5
rating by Billy Wiberg
"Kayleen and her team are awesome. Very knowledgeable and helpful with my insurance needs. Highly recommend!!"
We responded:
"Thanks so much, Billy! It’s been a pleasure to work with you!"
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Nic Slowinski

July 8, 2026

5  out of  5
rating by Nic Slowinski
"Kayleen is excellent! She has a top notch team and I have had a wonderful experience with them!!"
We responded:
"Thank you, Nic! We appreciate your recommendation. Always happy to work with you! "
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Weston Nichols

July 8, 2026

5  out of  5
rating by Weston Nichols
"Kayleen is an amazing insurance agent and human, highly recommend!!"
We responded:
"Thank you for the kind words and recommendation, Weston! "
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Allison Thaemlitz

July 7, 2026

5  out of  5
rating by Allison Thaemlitz
"Great quick service at a reasonable price. Knowledgeable staff to help get the best coverage and rate. Highly recommend!"
We responded:
"Thanks, Allison! So glad to hear you are happy with our service. Always here for you!"
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Ryan Zunker

July 2, 2026

1  out of  5
rating by Ryan Zunker
"Sends out an incredible amount of spam mail with nothing on it indicating it can be thrown away immediately, distrustful practice."
We responded:
"Hi Ryan, I understand being frustrated with getting many items in the mail that you're not interested in. I do not directly send these from my office, and did not seek you out personally to bother you. Mail is a piece of State Farm marketing. It's a way to create awareness that there are local agents there to help those who want it. This is something that many businesses use to create awareness of their presence. These can be tossed in the garbage, like you said. This is not a reflection of my level of respect and who I am as a small business owner. As you can see by other reviews, and if you knew me, or spoke with me, I am definitely not distrustful, and strive to give every customer and prospective customer the best experience. I would greatly appreciate you removing your review, since you have never gotten the chance to experience me or my business. Thank you! "